Friday, September 28, 2007

10 Tips to Study Smart and Save Time

Author: Scott H Young




I recently got my marks back from University. My grade point average was a 4.2 out of a possible 4.5, resting between an A and a perfect A+. In itself, this isn’t an incredible achievement. But I managed to do this while spending only a fraction of the time studying than many of the people I knew.

Is it just natural talent? Perhaps. I’ve always had a knack for understanding concepts and learning new ideas. But I also believe the way I learned the information played a role. Instead of cramming last minute or memorizing details, I try to organize information in a way that makes it easier to recall.

This strategy of organization I label holistic learning. Holistic learning is simply the process of organizing information into webs, that interconnect ideas. Instead of forcing ideas into your skull, you focus on the relationships between information. Linking ideas together to see the whole, instead of just the parts.Building an Understanding

Learning is a process similar to building a house. You aren’t fed the complete picture. Limitations on communication prevent the instantaneous transmission of knowledge. Instead you listen to lectures, read textbooks and take painstaking notes to try and comprehend a subject.

You are fed building supplies, bricks, mortar and glass. It is up to you to assemble the building. Unfortunately, most learning strategies fall into two basic types:

Memorization - Instead of building anything you simply stare at each brick for several minutes trying to record its position.

Formulas - This is the equivalent to being blind, fumbling around a new house. You can’t see the building itself but you learn to come up with simple rules to avoid walking into walls.


There is nothing particularly wrong with either of these strategies, assuming they aren’t your entire strategy. The human brain isn’t a computer so it can’t memorize infinite sums of knowledge without some form of structure. And formulas no longer work if the questions they are designed to solve change scope.

Learning Holistically
The alternative strategy is to focus on actually using the information you have to build something. This involves linking concepts together and compressing information so it fits in the bigger picture. Here are some ideas to get started:

Metaphor - Metaphors can allow you to quickly organize information by comparing a complex idea to a simple one. When you find relationships between information, come up with analogies to increase your understanding. Compare neurons with waves on a string. Make metaphors comparing parts of a brain with sections of your computer.

Use All Your Senses - Abstract ideas are difficult to memorize because they are far removed from our senses. Shift them closer by coming up with vivid pictures, feelings and images that relate information together. When I learned how to do a determinant of a matrix, I remembered the pattern by visualizing my hands moving through the numbers, one adding and one subtracting.

Teach It - Find someone who doesn’t understand the topic and teach it to them. This exercise forces you to organize. Spending five minutes explaining a concept can save you an hour of combined studying for the same effect.

Leave No Islands - When you read through a textbook, every piece of information should connect with something else you have learned. Fast learners do this automatically, but if you leave islands of information, you won’t be able to reach them during a test.
Test Your Mobility - A good way to know you haven’t linked enough is that you can’t move between concepts. Open up a word document and start explaining the subject you are working with. If you can’t jump between sections, referencing one idea to help explain another, you won’t be able to think through the connections during a test.

Find Patterns - Look for patterns in information. Information becomes easier to organize if you can identify broader patterns that are similar across different topics. The way a neuron fires has similarities to “if” statements in programming languages.

Build a Large Foundation - Reading lots and having a general understanding of many topics gives you a lot more flexibility in finding patterns and metaphors in new topics. The more you already know, the easier it is to learn.

Don’t Force - I don’t spend much time studying before exams. Forcing information during the last few days is incredibly inefficient. Instead try to slowly interlink ideas as they come to you so studying becomes a quick recap rather than a first attempt at learning.

Build Models - Models are simple concepts that aren’t true by themselves, but are useful for describing abstract ideas. Crystallizing one particular mental image or experience can create a model you can reference when trying to understand. When I was trying to tackle the concept of subspaces, I visualized a blue background with a red plane going through it. This isn’t an entirely accurate representation of what a subspace is, but it created a workable image for future ideas.
Learning is in Your Head - Having beautiful notes and a perfectly highlighted textbook doesn’t matter if you don’t understand the information in it. Your only goal is to understand the information so it will stick with you for assignments, tests and life. Don’t be afraid to get messy when scrawling out ideas on paper and connecting them in your head. Use notes and books as a medium for learning rather than an end result.

Tuesday, September 25, 2007

Leadership: Control vs. Influence



By Micheal S.Hyatt



Leadership is about influence not control. I am not the first person to make this observation, but it is worth repeating.


I often hear leaders, particularly younger ones, complaining about their lack of control in various situations. “If only the sales department reported to me, I could consistently hit my budget,” they lament. Or, “If the production department reported to me, I would not have run out of inventory!”


What they are really saying is, “If I could control these people, I could guarantee the results.” The truth is that control is an illusion. You can’t control anyone, even the people that report to you.


However, while you can’t control anyone (except perhaps yourself), you can influence nearly everyone. This is the essence of true leadership. By this definition, Jesus, Mahatma Gandhi, and Martin Luther King were great leaders. They had control of virtually no one, yet their influence changed the course of history.


Aspiring leaders would do well to stop focusing on control and figure out how to expand their influence. Here are four ways you can become a person of influence, no matter where you are in the organization:


Focus on yourself. As Gandhi famously said, “We must be the change we wish to see in the world.” Or as Saint Seraphim of Sarov said, “Save yourself, and you will save a thousand.” Modeling is the most powerful form of teaching known to man. If you aren’t “walking your talk,” you dramatically lessen your influence. People have a hard time following leaders who say one thing and do another.
Take the initiative. Whiners are passive. They sit back and complain. They focus on what others should have done rather than what they themselves could have done. Real leaders don’t have time to play the blame-game. Instead, they look for opportunities to take initiative and take action. There is always something you could be doing to influence the outcome.


Cast the vision. Oftentimes people don’t do what we want, because we have not invested the time to paint the vision. In my experience, people want a challenge. They want to do something significant. They are eager to help. But no one has given them a compelling vision of a new reality. If you consider yourself a leader, this is your job.


Appreciate the effort. At the end of the day, everyone is a volunteer. Yes, even the people who report to you. They have more options than you think. If you don’t appreciate them, someone else will. People want to give their best effort to those who notice. Time and time again, I have witnessed the power of a simple “thank you.” If this is true for those who report to you, it is even more true of those who don’t.


Yes, it would be nice if the whole world stood ready to do our bidding. But for most of us, tyranny is not an option. If we are going to make a difference, we are going to have to sharpen our leadership skills and get better at wielding our influence. Everyday is an opportunity to get better at this important skill.

Monday, September 24, 2007

Speech to catch up in Business




The quickest way to damage a budding customer relationship is to use trite phrases that make you sound like a B2B sales rep. Don’t get me wrong… there’s nothing wrong with being a sales rep, but if you sound like one, it lessens your ability to achieve rapport and then make the sale. Here are three of the worst offenders, along with suggestions for a more effective approach, courtesy of Jerry Acuff, author of The Relationship Edge in Business.

Trite: “Would you agree that…?” The problem with this phrase is that it always introduces a leading question that is usually impossible to answer in the negative. The idea is to get the prospect to say a little “yes” and then use that momentum to land the big “yes.” Nice theory. Doesn’t work, though, because prospects are more sophisticated than they were in the middle ages, which is probably when this selling technique originated.
Better: “Does it make sense that…?” This question opens a discussion. If the customer agrees, it provides a platform for telling the prospect more. If the customer gives you a “Yes, but…” it surfaces the prospect’s main objection, which you can then handle. If the customer says “No,” you can ask “Why?” and learn more about the customer’s real situation.

Trite: “Today I’d like to share with you…” The concept behind the word “share” is that your pitch is something special, like an ice cream sundae, that you’re “sharing” with the prospect. The problem is that specific language is right out of 1970’s self-help literature and has been overused to the point of nausea. And your pitch may be good information, but it ain’t no ice-cream sundae, and the customer knows that your attempt to “share” is just a lead-in to the rest of your patter.
Better: “Here’s an agenda of what I’d like to discuss…” Seriously. Hand the prospect a brief agenda, typed on your letterhead, with the customer’s name and the date and time at the top. Keep it short — five to seven bulleted questions, and use it to structure the discussion. Unlike your attempt to be touchy-feeling with the word “share,” the agenda tells prospects that you respect their time and are focused on doing business, not running an encounter group.

Trite: “If I could save you 15 percent, would you be interested…” Ow! Ow! Ow! This phrase It also communicates quite clearly that you haven’t bothered to find out anything specific about the customer’s real problem. It’s the kind of line that you’d expect some TV satire of a sales rep to use. It makes me wince even thinking about it, yet I heard a sales rep try to use it just last week. It’s apparently eternal, like the common cold.
Better: “What are some areas where reducing costs would be of particular value?” This is a question that gets to the heart of the reason why you’re there. Unless you’re calling on a Member of Congress, your prospect will be interested in saving money. The point is to start a discussion so that you better understand the customer’s problem and can better craft a solution.

In short, any phrase that screams “I’m trying to sell you something” is going to damage rapport and probably scuttle the entire sale, even if the rest of your presentation is perfect for rapport-building. While you need to move the sale forward, just make sure you don’t suddenly get “salesy” when you do it.


I personally think that, the same principle goes to a management meeting.We have to pay attention to our speech in the meeting ,as , it will anticipate a different end result.


Wednesday, September 19, 2007

Conduct a Survey

by Jay Ehret


There are so many positives that come from surveying your customers. Every business should do it at least once per year. It may be the most inexpensive marketing tool for small businesses.


The Benefits
First, it creates a dialog with your customers. Your customers have a chance to say something to you other than "fine" when you ask them how things are going.
Second, surveys give you great feedback and let's you know how you are doing (yes, you really want to know).
Third, it creates word of mouth because customers talk and they will ask others.
Fourth, it tells customers you care.
Fifth, you will get some great ideas!


What Should I ask?
Sometimes businesses struggle with the right questions to ask. There is no need to get clever or creative, simply ask these questions in this manner:

  1. What is the most positive aspect of your experience with our business?
  2. What is the most negative aspect of your experience with our business?
  3. What would you improve about your experience with us?
  4. Please share any thoughts you have about how we can improve our services to you?
  5. Is their a product or service you would like to see us add?
  6. Would you like for us to contact you to follow up?

That's it.

You will be pleasantly surprised with your responses. Most of your feedback will be positive. You will receive compliments in areas that you didn't expect. These compliments will provide ammunition for future marketing programs.

One of your intelligent customers will make a money making suggestion to you. When they do, use it! Then reward them with a gift and let everyone know you are making a change/addition because of a customer suggestion.

How to Implement
Don't just put a stack of surveys on a table and a suggestion box next to them. Use your customer data base and mail the survey with a return envelope. If you have a large customer base, mail one-fourth of your customers each quarter.

Tuesday, September 18, 2007

Bursa Pursuit



The Bursa Malaysia or Malaysia Exchange, MYX previously known as Kuala Lumpur Stock Exchange (KLSE, Bursa Saham Kuala Lumpur in Malay) is the premier security in Malaysia where the purpose of the Bursa Malaysia is to provide an internationally competitive marketplace for various investments and fund raising activities.

Official website: http://www.klse.com.my/website/bm/

Did you learn how to invest? If you have learned before, did you practise what you've learned?
Now, here is a chance to let you learn how to invest or practise what you have learned:
http://www.bursapursuit.com/



An investment Challenge Game that mimics Bursa Malaysia. Pit your skills against other virtual investors to win over RM500,000 worth of prizes*! The Challenge begins on 1 October, 2007. Register now to be alerted before the game starts.

Giving you RM250,000 virtual money to invest in the real market, see how good you are!~~
And I like their slogan:
You Have Ifs. We Have Answers.

There are some investing basic knowledge and the golden rules to invest. Even if you don't think you can win the money, just give a try to learn it, no harm.

Barry Schwartz on Why Too Much Choice is Bad for Us



by Jay Ehret

Thanks to Olenka who pointed me to this great talk by Barry Schwartz on why too much choice is bad for us. Too many choices cause:
  1. Paralysis rather than liberation - people prefer to make no decision rather than make a complicated choice.
  2. Less satisfaction with decisions as people have greater reason to regret the decisions they have made.
  3. Unrealistic expectations.
  4. Self-blame - when experiences are not perfect, people blame themselves.

Schwartz also argues that in modern affluent societies, too much choice may be a significant contributor to depression. He is the author of 'The Paradox of Choice: Why More Is Less'.



Click here to view the full video.

Monday, September 17, 2007

How to Improve Your Social Skills


Want better results? Take more action.

The most important part of improving your social skills is just to take more chances, show up at more social functions and to interact more with people. So a good place to start might be with these three articles:

  • 7 Ways to Break Out of Your Comfort Zone and Live a More Exciting Life
    ”If you want to improve your life you’ll sooner or later need to step out of that zone. Because it’s there you’ll find all those new and exciting experiences. Where you’ll find freedom from boredom.”
  • Top 24 Tips for Making Your Self-Confidence Soar
    ”Although we may not want to admit it publicly I think a lot of us feel like we could use an improvement in self confidence. Fortunately there are better advice out there than the often exclaimed “Just be more confident, man!” or “Have another beer!”.”
  • 5 Life-Changing Keys to Overcoming Your Fear
    ”What is stopping you from getting what you want in life? Your friends? Your family? A sense that failure – or success – might change your life and that feeling uncomfortable? A sense that the people around you might disapprove of you aiming for what you want, of you succeeding or failing.”

Body language is a BIG part.

I think it’s pretty important to note early on that what you say is only 7 percent of communication. Body language is 55 percent and voice tonality 38 percent.

So if you are not getting the results you’d like, if something in general feels off about your people skills then it might have little to do with what words you are using. So, say that you’d like to improve your body language since it´s such a huge part of communication. Where do you go?

  • 6 Reasons to Improve Your Body Language
    ”When we’re in school or at work, we’re taught to improve our words. We learn to improve our language and words to impress. We learn to construct clever chains of words to gain an upper hand and to communicate more clearly. But when we grow up we learn very little beyond improving our words.”
  • 18 Ways to Improve Your Body Language
    ”Here is just a few of many pointers on how to improve your body language. Improving your body language can make a big difference in your people skills, attractiveness and general mood.”

Talk, talk, talk.

Now, on to conversations. Here are six articles with both broad pointers and smaller, specific tips:

  • How to Make a Great Impression
    ”First impressions can be quite important. Everyone stereotypes everyone on first impression, even if we are reluctant to do it. We all get a first impression of a new person that creates a mental image of his or her personality in our minds. That image of you often lasts and can affect the relationship that follows.”
  • Five Awesome and Five Awful Conversation Topics
    ”“So, what should I talk about?” When it comes to conversations I think this is one question we have asked both others and ourselves many, many times. Often in our heads, when already in a conversation, with an awkward silence looming and while trying to scramble for something to say.”
  • Do You Make These 10 Mistakes in a Conversation?
    ”Can you improve your conversation skills? Certainly. It might take a while to change the conversation habits that’s been ingrained throughout your life, but it is very possible. To not make this article longer than necessary let’s just skip right to some common mistakes many of us have made in conversations. And a couple of solutions.”
  • 5 Conversational Mistakes that Can Make You Look Dumb
    “The real art of conversation is not only to say the right thing at the right place but to leave unsaid the wrong thing at the tempting moment.
    - Dorothy Nevill
  • One Easy Way to Remember Someone’s Name
    ”I have a pretty good memory for faces. I can remember them for years after just meeting them once or twice. Names are a whole different thing though. I just can’t remember them. When I hear them they just seem flow into one ear and flap away to freedom from the other one.”
  • Focus Outward to Win Friends and Improve your People Skills
    ”One common mistake in conversations of any kind is to turn your focus the wrong way. You (and I) may often focus too much on ourselves while at a party, at work, at school, online or in just about any setting instead of shifting your focus outward, toward the person we are talking with. Why do we do that?”

On Criticism.

Criticism is often a sore spot in communication that creates a lot of misunderstandings and can become hurtful (even if it was not intended to be). I’ve written two articles on this topic. One about giving criticism and one about receiving it.

  • One Easy Way to Give More Effective Criticism
    ”It was back at the university that I first came across this technique for improving the way you criticise. Whenever we had done an exercise in writing, editing or something like that we used this method.”
  • How to Handle Criticism and get Something Good Out of It
    ”Receiving criticism isn’t always fun. However there are ways to handle it in a less hurtful way and – sometimes - get something good out of it. Here are a few pointers I have found useful when dealing with criticism.”

What all those other people said about communication and relationships.

Finally, there are quite a few small collections with quotes from various wise and clever people in the archives of this blog. At least six of these collections are relevant - in some way or another - when you want to improve your social skills and relationships.

  • 22 Inspirational Quotes on Fear
    ”When a resolute young fellow steps up to the great bully, the world, and takes him boldly by the beard, he is often surprised to find it comes off in his hand, and that it was only tied on to scare away the timid adventurers.
    - Ralph Waldo Emerson
  • 10 Inspirational Quotes on Forgiveness
    When you hold resentment toward another, you are bound to that person or condition by an emotional link that is stronger than steel. Forgiveness is the only way to dissolve that link and get free.
    - Catherine Ponder”
  • 17 Inspirational Quotes on People Skills
    You can make more friends in two months by becoming really interested in other people than you can in two years by trying to get other people interested in you. Which is just another way of saying that the way to make a friend is to be one.
    - Dale Carnegie”
  • 10 Inspirational Quotes on Relationships
    ”Some of the biggest challenges in relationships come from the fact that most people enter a relationship in order to get something: they’re trying to find someone who’s going to make them feel good. In reality, the only way a relationship will last is if you see your relationship as a place that you go to give, and not a place that you go to take.
    - Anthony Robbins”
  • 25 Great Quotes on Leadership
    ”To lead people, walk beside them … As for the best leaders, the people do not notice their existence. The next best, the people honor and praise. The next, the people fear; and the next, the people hate … When the best leader’s work is done the people say, ‘We did it ourselves!
    - Lao-Tsu”
  • 9 Great Quotes on Criticism
    ”Criticism is an indirect form of self-boasting.
    - Emmet Fox”